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Data Retention Policy
Patrick O'Meara avatar
Written by Patrick O'Meara
Updated over a year ago

Introduction

3Floorsup Pty Ltd's (3Floorsup) data retention policies are an important aspect of the company's data management strategy. Such a policy ensures that 3Floorsup keeps user data for only as long as necessary while still meeting legal and regulatory obligations.

Purpose & Scope

This data retention policy outlines the guidelines and procedures for the retention and deletion of user data by 3Floorsup. The policy applies to all user data collected and processed by the company, and the company's contractors, including personal information and usage data.

Data Retention

  1. Data Retention Period

    3Floorsup will retain user data for a maximum of 12 months after the user last used the software. If the user has not used the software in 12 months, the data will be automatically deleted from the company's servers.

  2. Exceptions to Data Retention Period

    Certain data may be retained for longer periods if required by law or regulation. The company will also retain data related to any ongoing legal proceedings or investigations until the conclusion of such proceedings.

  3. Data Deletion

    3Floorsup will delete user data securely and permanently from its servers after the retention period has ended. The company will use appropriate technical and organisational measures to ensure the secure deletion of user data.

  4. Data Backup and Recovery

    3Floorsup will backup user data periodically to ensure its availability in case of system failures or disasters. The company will use appropriate measures to protect the backup data and ensure its confidentiality, integrity, and availability.

  5. User Requests for Data Deletion

    Users have the right to request the deletion of their data at any time. 3Floorsup will promptly comply with such requests, subject to any legal or regulatory obligations.

  6. Review and Update

    This policy will be reviewed periodically to ensure its relevance and effectiveness. 3Floorsup may update the policy from time to time to reflect changes in legal or regulatory requirements, industry standards, or the company's business practices protecting the confidentiality, integrity, and availability of our information assets.

Conclusion

By implementing this data retention policy, 3Floorsup ensures that user data is kept for only as long as necessary while meeting its legal and regulatory obligations. The policy also provides transparency and accountability in the company's data management practices and respects the privacy rights of its users.

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