In order for user time to be recorded on a task, a user must first have been assigned to that task. Users can also self-assign.
Assigning users will cause:
A push notification to be sent to the user via the Maintainly mobile app (if the user has enabled this option);
An email to be sent to the user (unless the user has disabled this option);
The task to display in the user's My Tasks list (which can be filtered to using the advanced filter)
The user to be included when filtering the task list (using the advanced filter) using the "Involves..." filter option.
To assign users to a task from the task list view:
From the task list view, use the advanced filter to isolate the tasks that are to be assigned;
Check the box to the left of the tasks that are to be assigned;
Click Assign in the shortcuts bar;
Check the box next to the users that are to be assigned;
Click Confirm.
NOTE: Assigned users will be sent a mobile push notification and the task will be listed in their My Task list (available in the advanced filter)
To assign users from within a task:
From within a task, navigate to the Technicians tab;
Click Assign;
Filter to and then select the user to be assigned, or check the box next to multiple users that are to be assigned;
Click Confirm;
NOTE: Assigned users will be sent a mobile push notification and the task will be listed in their My Task list (available in the advanced filter)