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Alerts

Let users know of information or potential hazards when they're working on certain assets.

Written by Eve
Updated over a week ago

Alerts allow hazards, or other important warnings or information regarding an asset to be conveyed to all users when they access tasks on that specific asset.

Alerts are limited to three defined levels of alerts to which each organisation can design their own procedures around:

  1. Information

  2. Restricted Access

  3. No Access


Where can I see alerts?

Alerts that are currently active (ie. not yet expired) are visible to all users in both the web and mobile apps when a user is interacting with an individual task.


Add or edit alerts

Currently, alerts can only be added via the web interface of Maintainly.

To create an alert on one, or multiple assets:

  1. Navigate to Equipment > Alerts in the left side menu;

  2. Click New alert;

  3. Select the site to which this alert relates to;

  4. Filter for and select the asset to which this alert relates to;

  5. Click Confirm;

  6. Nominate the title, type, visibility (ie. just this asset, or a combination of this asset's relatives) and description of the alert;

  7. Click Confirm.


Archive (Expire) an alert

An alert must be manually archived.

To expire an alert:

  1. Navigate to Equipment > Alerts in the left side menu;

  2. Filter for and locate the alert that is to expire;

  3. Click the three-dot menu of that alert;

  4. Click Archive alert;

  5. Click Confirm.


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